At Twisted Therapeutics, we understand that your privacy is important. This privacy policy outlines how we collect, use, and protect your personal information. This policy is in compliance with the Health Insurance Portability and Accountability Act (HIPAA) regulations.
Information We Collect
We collect personal information when you schedule an appointment or fill out our intake forms. This information may include your name, address, phone number, email address, medical history, and insurance information. We may also collect information about your massage therapy sessions, including session notes and progress reports.
Use of Your Information
We use your information to provide you with massage therapy services and to communicate with you about your appointments. We may also use your information to improve our services and to comply with legal requirements.
Protection of Your Information
We take the security of your personal information seriously. We use physical, electronic, and procedural safeguards to protect your information from unauthorized access, use, or disclosure.
Disclosure of Your Information
We will not disclose your personal information without your consent, except as required by law. For example, we may be required to disclose your information to government authorities or to comply with a court order.
Your Rights
You have the right to access, amend, or delete your personal information. You also have the right to receive a copy of this privacy policy upon request.
SMS Communication & Privacy
By providing your mobile phone number and consenting to receive SMS messages from Twisted Therapeutics, you agree to receive text messages related to appointment reminders, health updates, and other communications relevant to your care. Message frequency may vary. Standard message and data rates may apply. Twisted Therapeutics will never sell, share, rent, or disclose to third parties any personal information — including your phone number — collected through SMS consent, except as required by law or as necessary to provide your requested services. You may opt out of SMS communications at any time by replying STOP to any message; reply HELP for assistance. Opting out will not affect your ability to receive care. This policy is compliant with the Telephone Consumer Protection Act (TCPA), the Health Insurance Portability and Accountability Act (HIPAA), and CTIA Messaging Principles and Best Practices.
Contact Us
If you have any questions about our privacy policy or how we handle your personal information, please contact us at (602) 388-8912 or email Blake_Scott@TwistedTherapeutics.com.
HIPAA Regulations
The Health Insurance Portability and Accountability Act (HIPAA) sets standards for the privacy and security of individuals' health information. As a massage therapy company, we are considered a covered entity under HIPAA regulations.
HIPAA requires us to:
We are committed to complying with all HIPAA regulations and to protecting the privacy and security of your health information. If you have any questions about HIPAA regulations or our privacy practices, please contact us at (602) 388-8912 or email Blake_Scott@TwistedTherapeutics.com.
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