Welcome to Twisted Therapeutics, where we provide professional massage therapy services to our clients in accordance with the regulations set forth by the Arizona State Board of Massage Therapy. By using our services, you agree to these terms and conditions, which apply to all clients.
Definitions:
Services: We provide massage therapy services to clients, including various massage techniques and treatments. Our services are provided by licensed and trained massage therapists who strive to provide high-quality care.
Client Obligations: Clients must provide accurate and truthful information about their medical history and current health status. Clients must also inform their therapist of any changes to their health status during or after the massage therapy session. Clients must follow all therapist instructions and guidelines during the session, including any instructions related to clothing, hygiene, and behavior.
Health and Safety: Clients are responsible for their own health and safety during the massage therapy session. The therapist will inform clients of any risks associated with massage therapy and will obtain informed consent from clients before beginning the session. Clients with certain medical conditions may not be able to receive massage therapy, and the therapist may refuse service if the client’s condition poses a risk to their health or safety. In addition, all massage therapists employed by our company are licensed by the Arizona State Board of Massage Therapy and follow all regulations set forth by the Board.
Liability: Our company is not liable for any injuries or damages that occur during or as a result of the massage therapy session, except in cases of negligence or intentional misconduct by our therapists. We are also not liable for any lost or stolen personal property during the massage therapy session. By using our services, you agree to release our company and its employees from any liability for any injuries, damages, or losses that may occur.
HIPAA: Our company complies with the Health Insurance Portability and Accountability Act (HIPAA). We collect and use client information only for the purpose of providing massage therapy services and will not share client information with third parties unless required by law. We have implemented appropriate security measures to protect client information from unauthorized access or disclosure.
Sexual Misconduct: Our company has a zero-tolerance policy for sexual misconduct. Sexual misconduct includes, but is not limited to, any form of sexual activity or inappropriate touching during a massage therapy session. Clients who engage in sexual misconduct will be immediately terminated from the session, charged in full, and banned from utilizing our sevices. All incidents of sexual misconduct will be reported to the Arizona State Board of Massage Therapy and, if necessary, to law enforcement.
Cancellation and Rescheduling: Clients must provide at least 24 hours’ notice if they need to cancel or reschedule their appointment. Clients who fail to provide 24 hours’ notice may be subject to a cancellation fee equal to 50% of the service booked. Similary same day bookings may be subject to a cancelation fee equal to 25% of the services booked.
Payment: Clients must pay for services in full at the time of the appointment. We accept various forms of payment, including cash, credit card, and electronic payment methods.
Intellectual Property: All content on our website and marketing materials, including text, images, and logos, are the property of the company and may not be used or reproduced without our consent.
Dispute Resolution: Any disputes between clients and the company will be resolved through arbitration in accordance with the laws of the state where the company is located.
Privacy: We are committed to protecting the privacy of our clients. We collect and use client information only for the purpose of providing massage therapy services and will not share client information with third parties unless required by law.
Contact Information: If you have any questions or concerns about these terms and conditions, please contact us at (602) 388-8912 or email Blake_Scott@TwistedTherapeutics.com
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